SERVICE NOTES

Happy new year!  I appreciate your continued business and look forward to serving you in 2008!

Please take a moment to read about a few updates to our service effective January 1, 2008:                       

1. NO CHANGE IN PRICING for all web, email, DNS, disk storage, network traffic, and other hosting services!  Note: in the Spring of 2008, we will be dropping our least popular, low-end service plans by upgrading customers to the next level. Very few are affected and will receive more details.
2. MONTHLY FINANCE CHARGE (late fee) on overdue balances is 1.75% or $5.00, whichever is greater.  As always, we grant 30 days from the date of your last statement before assessing late fees.
3. HOURLY FEE is $125 for all professional services, consulting, design and programming, billed in 15-minute increments.
4. ONE-TIME FEE for POP3 mailbox setup/change is $10 per mailbox.

After five years of unchanged services and pricing, these adjustments allow us to continue providing the high-quality work that you have come to expect from DTL Networx.  If you have any questions, please let me know.

I hope you are blessed with much peace, joy, prosperity and contentment this year.

Morgan Davis

Welcome to the new DTL Networx customer magazine, Service Notes.  (The old Service Updates are still available).

To improve on our traditional email+web customer newsletters, I’ve finally made the move completely to a web-based format that provides much more interaction and greater benefits for both you and me.

Now you can read and respond to articles, share your insights with other DTL customers, and access our service notes in new ways.  For example, you can use the search feature, browse the categories of articles, and automatically keep up to date using your favorite RSS reader.

If you would like this advanced self-publishing capability for your own web site, contact me. I can explain the benefits for your business and help customize and integrate it into your site.