SERVICE NOTES

When setting up an email account, the most common protocol to select is POP3.  But you may have noticed that you have a choice between POP3 and IMAP.  One is better than the other depending on your needs.  This article will help you determine which one you need based on the type of email user you are.

First, what are the key differences between POP3 and IMAP?

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With the release of Internet Explorer 7, Microsoft removed the extremely handy “drag and drop” FTP feature that was seamlessly integrated in IE6.

You used to be able create shortcuts on the desktop that would directly open a remote folder via FTP with no intervention. With an open FTP folder window, remote file management was a breeze because it acted like a folder on your hard drive.  This article shows you how to recover this helpful feature.

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