SERVICE UPDATE

february 2005

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Beyond IT

Managing your business is stressful enough without having to be the IT guru as well. That's why so many companies rely on DTL — and not just for quick response to common IT issues. We go beyond basic IT to study your business processes and find solutions that simplify life online. That means fewer problems to deal with, less downtime, and more productive employees to take care of your customers.

Are your IT efforts reactionary or strategically designed? Your business depends on appropriate technology to run efficiently. Our business is about designing logistics purposefully, guiding you toward sensible practices, and supporting your operations with 7/24 monitoring and helpdesk services. That's what we do best. With DTL, you can get beyond IT and focus on what you do best.

Open the DTL Toolbox

We've assembled several useful Internet tools, links and software here on our new Toolbox page: http://www.dtl.net/tools/

Admittedly, these are pretty techie. We would like to add more tools to this page, so send us your favorites. Don't miss this month's showcase for details about our IPCheckup tool!

Showcase: IPCheckup Tool

IPCheckup This month we showcase DTL's new IPCheckup tool. If you use DTL email service, this is one page to familiarize yourself with now. IPCheckup reports your current IP address and lists handy links to useful IP tools. But the most important feature is getting your BlockSmith status. (For more on BlockSmith, see our September 2004 service update.) If you can receive but not send email, your IP address may be blocked. That's where IPCheckup comes to the rescue. Blocking occurs when your email software does not use SMTP Authentication, a required setting that tells our servers who you are. Without this important feature, anyone could use DTL's servers, including evil, annoying spammers. Support us in our fight against spam and give our new IPCheckup tool a try!

The Most Important Person at DTL...

...is you! Your feedback is extremely valuable. If you have questions or suggestions on how DTL can help you succeed online, please contact me.

Sincerely,

Morgan Davis
President, DTL Networx

About DTL Networx

DTL Networx is the second-generation Internet services company pioneered by Morgan Davis, author of several computer books and creator of one the first applications to connect personal computers to the Internet in 1984. Davis went on to help establish CTSnet, San Diego's foremost Internet provider whose successes lead to its acquisition in 2000 for $33 million. Today, DTL provides design, development, IT, and hosting services for organizations needing web site production and management, database administration, Internet operations and marketing support.